Companies frequently compare their product or service against an industry leader. This is referred to as
A) kaisen.
B) quality assurance.
C) external quality.
D) prevention costs.
E) benchmarking.

Question

Quizplus · Accepted Answer

Benchmarking is the process where a company compares its products or services against those of industry leaders to identify areas for improvement and set performance standards.

Companies Frequently Compare Their Product or Service Against an Industry