As the manager of a seafood restaurant, Jennifer observes her employees to make sure that their __________, or the beliefs, feelings, and behavioral tendencies held by her employees do not offend to her customers. Heather is concerned about her employees'
A) traits.
B) aptitudes.
C) personalities.
D) attitudes.
E) abilities.

Question

Quizplus · Accepted Answer

Attitudes refer to the beliefs, feelings, and behavioral tendencies that individuals hold, which is relevant to ensuring employees do not offend customers.

As the Manager of a Seafood Restaurant, Jennifer Observes Her