Upward communication is the horizontal information flow that occurs both within and between departments.
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Q46: Gender differences can result in communication breakdowns
Q47: Men are more likely than women to
Q48: Information overload occurs whenever the capacity of
Q49: Horizontal communication flows from individuals in higher
Q50: Upward communication typically provides information to subordinates
Q52: Spontaneous channels of communication are casual, opportunistic,
Q53: Formal communication channels arise from the social
Q54: The grapevine is the informal flow of
Q55: Feedback should be general rather than specific.
Q56: Feedback can include very personal feelings.
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