In his best-selling book, The Seven Habits of Highly Effective People, Stephen Covey suggests that the key to effective listening is to seek first to understand, then to be understood.

Question

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Stephen Covey indeed emphasizes the importance of empathetic listening and understanding others' perspectives before seeking to be understood, which is outlined as the fifth habit in his book, "The Seven Habits of Highly Effective People."

In His Best-Selling Book, the Seven Habits of Highly Effective