Rather than speaking with each employee face-to-face, Greta Sharp e-mailed each employee a copy of the memo regarding the new vacation policy. The e-mail itself is an example of the __________ in the communication model.
A) social context
B) channel
C) encoding
D) message decoding
E) feedback

Question

Quizplus · Accepted Answer

The e-mail serves as the medium or method through which the information (the memo about the new vacation policy) is conveyed from Greta Sharp to the employees, making it the channel in the communication model.

Rather Than Speaking with Each Employee Face-To-Face, Greta Sharp E-Mailed