Occasionally, Betsy misses an important e-mail message from an employee because she receives so many e-mail messages from companies trying to sell her something that it is often hard for her to distinguish the important messages from the unimportant ones. The difficulties caused by the unimportant e-mail messages on Betsy's computer screen are an illustration of which element of the communication process?
A) social context
B) medium
C) noise
D) encoding
E) decoding

Question

Quizplus · Accepted Answer

The unimportant e-mail messages that make it hard for Betsy to distinguish important messages from unimportant ones act as distractions or disturbances that interfere with the communication process. This is known as "noise" in the communication process, which can disrupt the effective transmission and receipt of messages.

Occasionally, Betsy Misses an Important E-Mail Message from an Employee