Amanda Smith's supervisor has relayed some important information to her, upon which she must now react. This exchange of information is called
A) upward communication.
B) downward communication.
C) horizontal communication.
D) grapevine.
E) informal communication.

Question

Quizplus · Accepted Answer

Downward communication refers to the flow of information from higher levels of the organizational hierarchy (such as a supervisor) to lower levels (such as an employee).

Amanda Smith's Supervisor Has Relayed Some Important Information to Her