The managers at Crown Cork & Seal are focusing on reinforcing new behaviors in their employees. To do this, the managers are helping employees to get good results, have a feeling of accomplishment, and are being rewarded by others. This step in Lewin's force-field analysis is referred to as

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Refreezing is the step in Lewin's force-field analysis where new behaviors are reinforced in employees, ensuring that changes are made permanent and the desired outcomes are achieved consistently. This involves helping employees feel accomplished and rewarded, solidifying the new behaviors as the norm.

The Managers at Crown Cork & Seal Are Focusing on Reinforcing