When sales representatives from Jameson Software, a company which produces software used by customer service representatives, pitch their product, they prefer to make their presentations to __________ as these managers have the __________ skills necessary to understand their product.
A) first-line managers, conceptual
B) middle managers, conceptual
C) top managers, conceptual
D) first-line managers, technical
E) middle managers, human

Question

Quizplus · Accepted Answer

First-line managers are directly involved in the day-to-day operations and are more likely to have the technical skills necessary to understand the specifics of software products, making them the ideal audience for presentations about software used by customer service representatives.

When Sales Representatives from Jameson Software, a Company Which Produces