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Which of the Following Is the Most Appropriate First Action

Question 44

Multiple Choice

Which of the following is the most appropriate first action by the medical assistant after a conversation with a patient who calls to report a normal blood pressure reading?


A) Schedule an appointment at the next available time
B) Document the conversation in the patient's medical record
C) Find the physician immediately to discuss the conversation
D) Complete a billing encounter form for the telephone time

Correct Answer:

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