Susan Johnson's Insurance Company Calls to Request That Her Medical

Susan Johnson's insurance company calls to request that her medical records be transferred to her new physician. What should you do?

A) Call the other physician to verify the request.
B) Tell the insurance company that you need Ms. Johnson's signed consent to release and transfer her medical records.
C) Call Ms. Johnson to verify the transfer.
D) Transfer the medical records at the request of the insurance company.
E) Instruct the insurance company to arrange the transfer with Ms. Johnson, not you.