Sonja Practices Her Active Listening Skills Both at Work and Home

Sonja practices her active listening skills both at work and home. By constantly practicing this diversity skill, she has learned to assume a more active role in hearing and digesting what is being communicated. Sonja's ability to actually put this skill into practice is identified in the text as

A) embracing change
B) following through
C) dealing with barriers
D) consciousness raising
E) seeking first to understand