Your office should utilize a _________________ to help you screen and transfer calls.
A) Memo pad
B) Prewritten script of what to say
C) Call screening sheet
D) Dispatch system
Correct Answer:
Verified
Q53: The use of ZIP + 4 _
Q54: The office is going through the medicine
Q55: Patients judge the care they receive by
Q56: According to good telephone etiquette, what should
Q57: You should speak at a _ pace
Q59: When screening calls, the first priority is
Q60: Which one of the following calls would
Q61: A patient, Mary Jones, was seen last
Q62: CMS defines an emergency medical condition as:
A)
Q63: CMS defines an urgent medical condition as:
A)
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