Which one of the following calls would you put through to the physician?
A) A patient's relative requests information about the patient
B) A prescription refill
C) A lab calling with test results
D) A call from a patient with an acute illness, such as a severe reaction to medication
Correct Answer:
Verified
Q55: Patients judge the care they receive by
Q56: According to good telephone etiquette, what should
Q57: You should speak at a _ pace
Q58: Your office should utilize a _ to
Q59: When screening calls, the first priority is
Q61: A patient, Mary Jones, was seen last
Q62: CMS defines an emergency medical condition as:
A)
Q63: CMS defines an urgent medical condition as:
A)
Q64: When screening a nonmedical situation, the caller
Q65: When taking a message you should use
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