When Dr. Kendall's administrative medical assistant stepped toward a patient to explain the hospital preadmission procedure, the patient abruptly took a step backwards. Which of the following is most likely the reason for the patient's movement during the communication process?
A) The administrative medical assistant had bad breath.
B) The patient's cell phone was ringing.
C) The patient needed to sit down.
D) The administrative medical assistant had intruded into the patient's personal space.
Correct Answer:
Verified
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