Martha comes in the office and presents a state assistance card, followed by the next patient, Debra, who presents a Blue Cross Blue Shield card. The medical assistant greets Debra with a smile but never acknowledges Martha, and after handing back Martha's card, the medical assistant makes sure to sanitize her hands. This is an example of:

Question

Quizplus · Accepted Answer

The Answer of Martha comes in the office and presents a state assistance card, followed by the next patient, Debra, who presents a Blue Cross Blue Shield card. The medical assistant greets Debra with a smile but never acknowledges Martha, and after handing back Martha's card, the medical assistant makes sure to sanitize her hands. This is an example of:

Martha Comes in the Office and Presents a State Assistance