Each organizational function needs to develop a distinctive competency in a value creation activity in order to increase
A) efficiency.
B) quality.
C) customer responsiveness.
D) innovation.
E) all of the above.

Question

Quizplus · Accepted Answer

Developing a distinctive competency in value creation activity can help increase efficiency by reducing waste and optimizing processes, improve quality by delivering products and services that meet or exceed customer expectations, enhance customer responsiveness by understanding and meeting customer needs, and foster innovation by continually improving and introducing new ideas and products. Therefore, all of the above options are correct.

Each Organizational Function Needs to Develop a Distinctive Competency in a Value