Match the following operations with appropriate elements of an organization's value chain. Value Chain Element
-Crate and Barrel's replies to customers' questions on merchandise.
A) Research and Development
B) Design
C) Supply
D) Production
E) Marketing
F) Distribution
G) Customer Service

Question

Match the following operations with appropriate elements of an organization's value chain. Value Chain Element
-Crate and Barrel's replies to customers' questions on merchandise.
A) Research and Development 
B) Design
C) Supply
D) Production
E) Marketing
F) Distribution
G) Customer Service

Quizplus · Accepted Answer

Crate and Barrel's replies to customers' questions on merchandise fall under Customer Service, as this activity involves directly addressing customer inquiries and concerns, which is a key aspect of post-purchase support and service.

Match the Following Operations with Appropriate Elements of an Organization's