"Caroline is researching health and safety issues in a call centre. She is interested in the length of time operators are seated for, whether they take regular breaks from their screens and their posture." What variant of observation would be most appropriate for her to use?
A) Structured
B) Participant as observer
C) Complete participant
D) She should not use observation

Question

Quizplus · Accepted Answer

Structured observation would be most appropriate as it allows Caroline to systematically record specific behaviors and conditions, such as the duration of seating, break frequency, and posture, which are all quantifiable and observable factors.

"Caroline Is Researching Health and Safety Issues in a Call