Adrian is researching performance management systems among graduate trainees, using critical incident technique. He asks his participant to recall an example where they feel they did not perform at their best. Adrian is shocked when the participant gets very upset and starts to cry. Which of the following courses of action should he NOT do?
A) End the interview
B) Give them time to calm down
C) Remind them they do not have to answer the question
D) Be patient
Correct Answer:
Verified
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