The difference between cross-selling and suggestion-selling is:
A) cross-selling is hard to do because it involves the customers to purchase the product, suggestion-selling is easy to do because the customer is not committing to the purchase.
B) cross-selling is done by order getters, suggestion-selling is done by order-takers.
C) cross-selling involves selling products directly associated with the product sold, suggestion-selling is selling unrelated items.
D) cross-selling is suggesting competitive products, suggestion-selling is offering your own products to the customer.
E) cross-selling is to grow volume, suggestion-selling is to enhance customer satisfaction.
Correct Answer:
Verified
Q1: What percentage of customers is lost due
Q2: What percentage of customers is lost due
Q4: Matching
-Provide counsel to prospective customers who
Q5: Matching
-Selling compact disc option with new
Q6: Matching
-Use of a call report
A) appropriate
Q7: Matching
-Taking responsibility for informing customers of
Q8: Matching
-Customer perception
A) appropriate credit assistance
B) appropriate
Q9: Matching
-Suggest rust-proofing, at the time of
Q10: Matching
-Cross-selling
A) appropriate credit assistance
B) appropriate suggestion
Q11: Matching
-Making an effort to sell a
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents