The United States and Canada are divided into the following five time zones:
A) Atlantic, Eastern, Central, Daylight Time, and Pacific.
B) Atlantic, Eastern, Central, Greenwich, and Pacific.
C) Atlantic, Eastern, Central, Mountain, and Pacific.
D) Eastern, Central, Mountain, Pacific, and Western.
Correct Answer:
Verified
Q5: When answering calls for your manager who
Q6: The first step to take when transferring
Q7: When screening calls, avoid the following question:
A)
Q8: Types of Long-Distance Calls include
A) direction assistance
Q9: If it is 4:30 p.m. in Dallas,
Q11: If an international telephone call does NOT
Q12: If a customer on the phone asks
Q13: When a caller wants to speak to
Q14: One thing you should NOT do before
Q15: Voicemail has many advantages EXCEPT which of
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents