The next step that an office professional should take after establishing that his or her manager is the person the caller should see is to
A) interrupt the manager to ask if the appointment will be granted.
B) decline to place the appointment.
C) ask the caller to call again when the manager is free.
D) give the caller a definite appointment and tell him or her you will confirm this with your manager.

Question

Quizplus · Accepted Answer

The correct approach is to give the caller a tentative appointment and then confirm with the manager. This ensures the caller is not left waiting and shows efficient handling of the situation. Interrupting the manager or asking the caller to call back can be disruptive or inconvenient.

The Next Step That an Office Professional Should Take After