According to the textbook, it costs much more to get a new customer than it does to keep your present customer satisfied.

Name: According to the textbook, it costs much more to get a new customer than it does to keep your present customer satisfied.
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Question

Quizplus · Accepted Answer

It is generally accepted in business that acquiring new customers is more expensive than retaining existing ones due to costs associated with marketing, sales efforts, and onboarding.

According to the Textbook, It Costs Much More to Get