Patricia, a manager at Global Airways, has the responsiblity of deciding how many passengers Global Airways can serve at a given time. Patricia is most likely involved with ________.

Question

Quizplus · Accepted Answer

Capacity planning involves the decision-making process of determining the maximum amount of products or services a company can produce or deliver at a given time, which is exactly Patricia's responsibility in Global Airways. Operations management (A) and service operations management (D) are broader concepts that include tasks such as managing resources, ensuring quality, and improving efficiency in the delivery of products and services. Services production planning (B) is not a specific management concept.

Patricia, a Manager at Global Airways, Has the Responsiblity of Deciding