When putting together a team to design or redesign a supply chain network, it is optimal to include a number of participants that represent all of the supply chain functions or processes. While all of the following entities would be on such a team, the most important entity to have on the team would be:

Question

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Customers are the most important entity to include on the team because they provide critical insights into demand, preferences, and service expectations, which are essential for designing a supply chain that meets market needs effectively.

When Putting Together a Team to Design or Redesign a Supply