When senior managers at Gap Inc. decided to become the number one service-quality clothing company in the world, they were engaging in the management function of:
A) planning.
B) organizing.
C) leading.
D) controlling.
E) dreaming.

Question

Quizplus · Accepted Answer

Setting a goal to become the number one service-quality clothing company in the world involves creating a plan to achieve that goal. Planning is a key management function that involves setting goals, defining strategies, and outlining specific actions to achieve those goals. The other options (organizing, leading, controlling, dreaming) may be important in achieving the goal, but the initial step of setting the goal and creating a plan falls under planning.

When Senior Managers at Gap Inc