According to a recent survey conducted by Bain & Company, which management tool or technique is most popular in global organizations today?
A) Benchmarking
B) Big data analytics
C) Supply chain management
D) Customer relationship management
E) Employee engagement surveys

Question

Quizplus · Accepted Answer

Customer relationship management (CRM) is the most popular management tool or technique in global organizations today, according to a recent survey conducted by Bain & Company. CRM helps organizations manage their relationships with customers, track customer interactions, and provide personalized customer service.

According to a Recent Survey Conducted by Bain & Company