Kristen's Jewelry Shop has just hired a comparative shopper to visit other local jewelry stores to gain product pricing information. What strategy is this describing?

Question

Quizplus · Accepted Answer

Boundary spanning refers to activities that involve interacting with entities outside of the organization in order to gather information or influence decisions. In this case, Kristen's Jewelry Shop is hiring someone to gather pricing information from other local jewelry stores, which is an example of boundary spanning.

Kristen's Jewelry Shop Has Just Hired a Comparative Shopper to Visit