In active listening, the receiver's goal involves
A) understanding and retaining information and identify key points
B) the receiver's goal is to critically evaluate the message by looking at the logic of the argument, strength of the evidence, and validity of the conclusions
C) the receiver's goal is to understand the speaker's feelings, needs, and wants in order to solve a problem
D) this listening technique attempts to help people resolve their differences; before replying to the speaker's comment, the receiver must restate the ideas and feelings behind the comment to the speaker's satisfaction
Correct Answer:
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