Developing Sound Sales Training Programs Is a Difficult but Necessary

Developing sound sales training programs is a difficult but necessary task. In developing sales training programs, which of the following is not a common mistake made by sales managers?

A) lack of involvement by trainees
B) build involvement into the sessions by including role-plays, question-and-answer sessions, discussion and brainstorming, written activities, watching recorded sales approaches, and games
C) no instruction on how to apply material learned in the field
D) no encouragement, recognition, or approval