Once you've carried out a sales training program, it's essential to evaluate its effectiveness and determine how well you've met your overall objectives and specific goals for the program. The __________________ level measures changes in performance, both individual and company-wide, the training program was able to produce.
A) reaction
B) learning
C) behavior
D) results

Question

Quizplus · Accepted Answer

The "results" level measures the impact of the training on performance and outcomes, assessing changes at both individual and company-wide levels.

Once You've Carried Out a Sales Training Program, It's Essential