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Customer Vulnerability Is Manifested in the Following Ways Except

Question 11

Multiple Choice

Customer vulnerability is manifested in the following ways except:


A) Ignorance-a lack of some vital knowledge, often product knowledge, needed to participate in a fair exchange
B) Complacency-lack of motivation to do anything meaningful
C) Powerlessness-a lack of either competition within a marketplace or sufficient assets with which to be persuasive
D) Naiveté-a lack of experience or the ability to conduct a transaction or negotiate terms of a fair deal

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