Angela is relating to her friend her most recent experience at the spa. "It was okay, but I found they were trying to rush me. Last time I was there I felt relaxed and welcome."For Angela, her spa experience has failed on which of the intangible qualities that sell a service?
A) completeness
B) consistency
C) environment
D) timing
E) availability
Correct Answer:
Verified
Q62: If an intermediary is used in the
Q63: An auto mechanic will set prices according
Q64: Market research consultants usually determine their prices
Q65: When people return regularly to the same
Q66: Despite the very competent doctor and the
Q68: Restaurants spend a great deal on interior
Q69: Advances in online service delivery have had
Q70: Not-for-profit marketing refers to
A) the marketing effort
Q71: One of the major goals of not-for-profit
Q72: Not-for-profit organizations communicate with their publics to
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents