Some research suggests that it is five times more costly to get a new customer than to keep an old one.

Name: Some research suggests that it is five times more costly to get a new customer than to keep an old one.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Research in marketing and business often indicates that acquiring new customers is significantly more expensive than retaining existing ones, with some studies suggesting it can be up to five times more costly.

Some Research Suggests That It Is Five Times More Costly