Which of the following options is NOT a part of the Service Quality Model?
A) loyalty
B) satisfaction level
C) perceived service quality
D) expected service
Correct Answer:
Verified
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Q11: In the tourism industry, which of the
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Q13: Services are _.
A) tangible
B) not perishable
C) easy
Q14: The physical aspects of services that we
Q15: Which of the following is NOT a
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