Reliability is the warm, fuzzy piece of service quality.
Correct Answer:
Verified
Q23: Quality is only subjective in nature.
Q24: Tourism services perish or lose their value
Q25: Quality assurance does not depend on the
Q26: When customers perceive a company's product as
Q27: Surveys have shown that customers will return
Q29: Empathy describes the faith we have in
Q30: Learning organizations are dedicated to continuous improvement
Q31: Employees who are trained to follow policies
Q32: Turnover decreases when employees are able to
Q33: Research shows that positive breaks from service
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents