A customer is more likely to return to a property if the product is mediocre but they have great service, compared to a customer who experiences a great product and bad service.

Question

Quizplus · Accepted Answer

Great service can enhance the overall experience and create a positive impression, often outweighing the impact of a mediocre product, whereas bad service can overshadow even a great product.

A Customer Is More Likely to Return to a Property