Undertaking strategies of suggestion boxes, complaint systems and customer surveys address which characteristic of services?
A) Intangibility
B) Inseparability
C) Variability
D) Perishability
E) Target audience involvement
Correct Answer:
Verified
Q5: If the target audience is to undertake
Q6: The three levels of the concept of
Q7: The advantage of branding a product is
Q8: A product mix can be described in
Q9: A patient going to a psychiatrist for
Q10: Undertaking strategies of differential pricing, reservation systems
Q12: A museum that provides wall posters, tape-recorded
Q13: Good service organizations do not focus on
Q14: The best way to avoid negative service
Q15: Using operant resources effectively address which characteristic
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents