
Strategic goals pertain to the organization as a whole rather than to specific divisions or departments.
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Q9: Operational plans and goals are those that
Q10: Planning cannot tame a turbulent environment.
Q11: The mission is the basis for the
Q12: Operational plans and goals are the responsibility
Q13: Defining operational goals and plans occurs in
Q15: Goals are stated in quantitative terms.
Q16: Planning is the act of determining the
Q17: Good managers understand that plans should grow
Q18: A desired future circumstance or condition that
Q19: Normally, it is the top manager's job
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