Lawrence's mother had a traumatic experience flying on Air Canada because of engine problems. Even though Lawrence knows that Air Canada has a strong safety record and no one else he knows has ever had problems with them, he refuses to fly with them. Why?

Question

Quizplus · Accepted Answer

Lawrence's refusal to fly with Air Canada is due to the availability heuristic, where he overestimates the likelihood of an event based on how easily examples come to mind, such as his mother's traumatic experience.

Lawrence's Mother Had a Traumatic Experience Flying on Air Canada