Gloria didn't know Mike's password to Facebook, but she tried his birthday, his apartment number and his cell phone number and finally got it right. To solve this problem, Gloria was using

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Gloria was using a heuristic, which is a mental shortcut that helps us solve problems quickly and efficiently. In this case, Gloria used a heuristic to guess Mike's password by trying common pieces of information, such as his birthday, apartment number, and cell phone number.

Gloria Didn't Know Mike's Password to Facebook, but She Tried