To convey emotions and be persuasive:

Question

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Different forms of verbal communication are more or less appropriate in various contexts. When it comes to conveying emotions or when persuasion is the intent, face-to-face communication is usually better than written means. Face-to-face communications include non-verbal clues such as intonation and use of silence; when necessary, these can be used to adjust the emotional tone of the communication. Written communication is more appropriate for recording and depicting details. Ideas are easier to follow in a written form than when using spoken languages. With the rise of electronic mail (email), web logs and instant messaging, written communication has become more efficient.

To Convey Emotions and Be Persuasive