The three phases of change are:
A) unfreezing, refreezing and evaluating
B) unfreezing, changing and refreezing
C) planning, implementing and evaluating
D) unfreezing, modifying and refreezing
Correct Answer:
Verified
Q20: Introducing a new product is an example
Q21: Change that results in a major make-over
Q22: Which of the following statements best describes
Q23: New technologies and new systems are specific
Q24: Which of the following statements best describes
Q26: Phase One, unfreezing includes:
A) creating a felt
Q27: Improper refreezing results in:
A) long-term internalisation
B) change
Q28: A rational persuasion strategy assumes that:
A) people
Q29: The change strategy that tries to command
Q30: A normative-reeducative strategy seeks to:
A) offer people
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