Maggie manages a well-respected financial firm. Recently a conflict arose between two departments. Loyalties were divided, which created a lot of tension at the workplace. This change is called:

Question

Quizplus · Accepted Answer

This change is considered "unplanned" because it arose unexpectedly and was not part of a structured strategy or intention to alter the organization's processes or culture.

Maggie Manages a Well-Respected Financial Firm