Two-party, group, intergroup and constituency negotiation are four types of negotiation situations.
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Q8: Hierarchical referral pushes conflict right down the
Q9: Decoupling involves reducing contact between conflicting groups.
Q10: Substantive conflict is conflict that involves interpersonal
Q11: Manifest conflict occurs when conflict is openly
Q12: A collaborator is one who pursues their
Q14: Arbitration occurs when a neutral third party
Q15: The process of sending and receiving symbols
Q16: Communication is the:
A) interpretation of symbols sent
Q17: Four functions of organizational communication are particularly
Q18: Which element of the communication process encodes
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