Joyce started the line of carry-out meals several years ago, and is now allocating her advertising budget for the current year based on past years' experience. What kind of decision is this?
A) crafted
B) programmed
C) non-routine
D) classical

Question

Quizplus · Accepted Answer

Programmed decisions are repetitive and routine, and they can be handled by establishing a rule or guideline. Joyce is making a decision based on past years' experience, which indicates a routine or programmed decision-making process.

Joyce Started the Line of Carry-Out Meals Several Years Ago