When a manager counsels an employee's co-workers to stop 'covering up' for the worker's lateness and poor performance, it is an application of:
A) punishment
B) negative reinforcement
C) extinction
D) shaping

Question

Quizplus · Accepted Answer

Extinction in behavior management involves removing any reinforcement that is maintaining an undesirable behavior. In this case, by counseling the employee's co-workers to stop covering up for the worker's lateness and poor performance, the manager is removing the social support that may have been enabling the employee's behavior, aiming to decrease or eliminate that behavior.

When a Manager Counsels an Employee's Co-Workers to Stop 'Covering