Transactional Leaders Do All of the Following Except

Transactional leaders do all of the following except:

A) use hard power more often than soft power with subordinates.
B) often stress the impersonal aspects of performance, such as plans, schedules, and budgets.
C) take pride in keeping things running smoothly and efficiently.
D) clarify the role and task requirements of subordinates.
E) conform to organizational norms and values.