Research has shown that a culture of __________ communication offers many benefits to an organization and its employees, including higher productivity, better decision making, and lower turnover rates.

Question

Quizplus · Accepted Answer

Research has shown that an open communication culture, where employees are encouraged to share their ideas, thoughts and concerns without fear of retribution, not only enhances employee satisfaction, but also helps foster creativity and innovation, increases employee engagement and ultimately improves organizational performance. This type of culture also helps to minimize miscommunication, conflicts and misunderstandings, resulting in better decision-making, more effective problem-solving and lower turnover rates. Downward communication is top-down and one-sided, formal communication is often rigid and lacks flexibility, closed communication is characterized by limited information sharing and horizontal communication is lateral or peer-to-peer, which are all inadequate for promoting a culture of open communication.

Research Has Shown That a Culture of __________ Communication Offers